Accept a bid and choose your primary cleaner

What happens when you hire a cleaner from a bid, and how primary and backup cleaners work.

Accepting a bid picks the cleaner for your property. It does not put anything on your calendar and does not charge you.

What happens when you accept

• The cleaner is told right away and added to your team for that property.
• Your other bids on the job are declined, unless you choose Hire and keep hiring, which leaves the job open for more cleaners.
• The cleaner is saved to My cleaners so you can book them again without searching.

Primary and backup cleaners

The first cleaner you hire for a property becomes its primary cleaner. If the property already has a primary, you are asked what you want: make the new cleaner your primary and move the current one to backup, or add the new cleaner as a backup.

When you are charged

Nothing is charged when you accept. You schedule cleanings later. A temporary hold is placed on your card the morning of a cleaning to confirm the funds, and you are charged when the cleaning is marked complete.